Summary
The project was to provide and support a web based online booking system with secure online payment validation and collection. P&O Irish Sea online booking system went live on 7 February 2000, having taken less than 2 months to implement.
Results
Current booking revenues are on average £22,000 per week. The online booking system has been in operation for over a year and the bookings have steadily increased during the period. The average number of sessions per day is 7,000 and around 6,500 quotations are being processed. The online booking environment communicates interactively to a proprietary reservation system via the Entee Windows implementation of the travel industry message standard Unicorn. |