Caravan Club website: http://www.travelservice.uk.com Summary The Caravan Club of Great Britain is a non-profit member's organisation dedicated to providing travel services to 800,000 members throughout the UK. All members travelling abroad need to make ferry reservations as a part of their travel itinerary and when the Caravan Club wanted to offer a real-time ferry booking service to the members they turned to Entee and WebRes to meet the requirement. Results The secure member's only service was implemented in time for the 2003 holiday season and the number of bookings has been steadily increasing since then. During 2003, an additional service that would enable Caravan Club members to book overseas camp sites in addition to their ferry travel was identified and WebRes for Camping was selected. The system was configured and implemented by a joint Entee and Caravan Club project team and became operational at the beginning of January 2004. 24 hour member telephone and support services are also provided by LCT Support Services an Entee associated company on behalf of the Caravan Club. Ken Faulkner, Travel Services manager, said "Entee's responsiveness and high quality WebRes technology has allowed the Caravan Club to provide high value Internet based services to our members in a timely and painless way". DB Nachtzug website: http://www.nachtzugreise.de/ Summary DB Autozug (DBA) is a part of the National German Railway Company DB Autobahn and operates night train services throughout Germany and adjacent European countries. DBA wished to provide an Internet booking service for their direct customers and following initial meetings at ITB Berlin in 2003 decided in September 2003 on WebRes for Trains. Results The DBA implementation required a number of extensions to the WebRes inventory management to provide the facility to change the number of berths in a cabin dependant on the number of occupants booking. Configuration and testing was completed during November 2003 and the system became operational early December 2003. P&O Ferries (North Sea) website: http://www.ponsf.com Summary The project was to provide and support a web based online booking system with secure online payment validation and collection. P&O North Sea Ferries online booking system went live in April 2001, and took 3 months to implement. Results Current booking revenues are on average £22,000 per week despite the online booking system only being in operation for a few months. The site is looking set to take as much as P&O Portsmouth or P&O Stena Line per week. The average number of sessions per day is 10,000 and around 9,000 quotations are being processed. The online booking environment communicates interactively to a proprietary reservation system via the Entee Windows implementation of the travel industry message standard Unicorn.